Return and Exchange

 

    RuggedMOBI’s M68 rugged mobile computer is primarily based commitment to customer satisfaction and associate productivity. 

    RuggedMOBI’s M68 rugged mobile computer offers real-time information to help with customer inquiries. Disperse your crowded checkout counters by providing checkout service right where you engage with the customer.

 

 

 

 



 

Situation


    With the rapid development of online and offline transactions, coupled with the loose transaction rules of "try first, buy later", the delivery rate has been greatly improved, and the demand for replacement and return of goods has also been increased. But in the case of large quantities of goods in and out of storage, it is particularly easy to cause confusion and unclear number. Easy to lead to the actual inventory and display of inconsistency, thus resulting in the waste of funds and goods. When customers return or exchange goods, they have to go to the store and wait for the assistant to help them, but they may not have the time and patience to operate.

   





 

Solution

 

    Using the powerful data processing and scanning ability of M68 rugged mobile terminal, this complex process can be effectively simplified.

     Customers can operate the return and exchange process at the equipped point. Meanwhile staffs who held with M68 rugged mobile computer can also help customers to return and exchange goods without the limitation of location. Accurate background data entering and timely data update reduce inventory confusion and unnecessary asset losses.









 

Highlight

 

· Knowing the location and the quantity of the return and exchange. Clear data helps to reduce unnecessary inventory, prevent ineffective stockpiling and waste of assets.

· Enhance the engagement with the customers, booming the sales and reduce returns and exchangesHelp associates monitor store performance and meet planned revenue.Enable faster, cost efficient implementations.3D Biometric Signature ability secure the transaction to protect customers' and company's assets.The use of M68 rugged mobile computer in variable ways helps customer to handle the return and exchange faster. Effective responses to customer’s need therefor meets customer expectations

· Increase the work efficiency of employees and reasonably allocate company resourcesIncrease accuracy, agility and visibility in distribution networks.Ergonomic design for easy grip and portability· Use timely updated data to predict market trends in order to develop more effective marketing strategies.

     

 
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